Category: Communication /Voice
Imagine, you're in a meeting. You've got an insight to share. You wait for the right moment: maybe a pause in the…
Read More >>Many years ago, I borrowed 20 dollars from a colleague. I’m embarrassed to say that I completely forgot about it. Many months…
Read More >>When someone is talking to you, do you spend more time thinking about how you're going to respond, or what they really…
Read More >>When someone is talking to you, do you spend more time thinking about how you're going to respond, or what they really…
Read More >>We all know the price we pay when there are misunderstandings. We waste time, energy and resources. We may also damage morale,…
Read More >>I recently had an unpleasant encounter with a sales clerk at a shoe store. He was serving me while I tried to…
Read More >>I recently had an unpleasant encounter with a sales clerk at a shoe store. He was serving me while I tried to…
Read More >>Virtually all presentations and conversations require us to explain. We may need to describe a process, justify an action or cost, or…
Read More >>The staggering costs of management gone bad In 2004, The Future Foundation surveyed more than 700 executives in 7 countries worldwide to get…
Read More >>Several studies have showed us, alarmingly, that communication and interpersonal skills are on the decline. And at the same time, in our service-based…
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