I remember my first meeting with my client – PIVOTAL scheduled for 1.30pm. This is a fast-growing $2.8 billion start-up backed by Microsoft, Ford and Dell
From the beginning I embraced social media with love in my heart. It gave me the opportunity to connect with all of the amazing people
Imagine, you’re in a meeting. You’ve got an insight to share. You wait for the right moment: maybe a pause in the conversation. You listen
I have been teaching presentation skills for years. What I notice time and time again is this: Speakers dread pauses. Audiences love pauses. Why Do
Many years ago, I borrowed 20 dollars from a colleague. I’m embarrassed to say that I completely forgot about it. Many months later, my colleague
When someone is talking to you, do you spend more time thinking about how you’re going to respond, or what they really feel, mean and want?
When someone is talking to you, do you spend more time thinking about how you’re going to respond, or what they really feel, mean and want?
We all know the price we pay when there are misunderstandings. We waste time, energy and resources. We may also damage morale, support, and even
I recently had an unpleasant encounter with a sales clerk at a shoe store. He was serving me while I tried to find the correct
