
The APSS Blog

Customer Experience
https://motivusconsulting.sg/customer-experience/ WHAT IS CUSTOMER EXPERIENCE? Customer Experience is the overall impact of a brand on a customer from its promise to delivery across 4 stages
Communicate Confidently To Connect With Anyone, Anywhere, And Anytime
Building confidence in communication and presentation to anyone, anywhere, and anytime is key to a successful journey towards excellence. Dr John Maxwell wrote in one
Be The Change Before Change Changes You
Change is constant. So become the change, before change changes you. Change has and will always be disruptive. It is no longer about how you
The F.A.S.T Approach To New Markets In The 21st Century
The F.A.S.T. approach looks at the key essentials needed to counter the challenges faced in 21st century businesses. Organisations and management have been talking about
Making A Difference Against Industrial Heavyweights
Big is not always better. SMEs can make a difference in tapping the strengths that work to their advantage. Does size in terms of business
Squad Effectiveness: The Ultimate Team Solution
We are ready for our transition into a Smart Nation as long as we do not neglect the need to build and strengthen our human
The Not-So-Subtle Art of Being Indispensable
Being indispensable means being likeable, trustworthy, and so good and efficient at your job that your superiors and peers cannot imagine replacing you. If there