Sending staff to a customer service training program is an essential investment in today’s changing and competitive environment. But just sending staff to attend a
All you have to do is look around you to know that brands are powerful. In fact, most people are so loyal to certain brands
I am often asked, “What is the most popular topic clients request when it comes to leadership development?” My answer? “Presence” — specifically Executive Presence.
When your team experiences a success, what do you do? Do you brush over these wins, automatically working toward the next goal without an acknowledgement
After conducting a training session a week ago, my colleague and I picked up the phone to call participants who attended our program. Rather than being blinded by
Originally published in CFO Magazine, Nov 2014 I thought I would share for the first, and possibly only time here, a peek into 36 hours
Imagine the Horror. You have spent money to align your employees to your brand by getting them to sit through a induction session on the
Who have you praised? Who have you honoured? Who have you elevated? Whose blog have you shared? Or perhaps commented on? Or perhaps just liked?
Do you think using big words and long sentences will impress your readers? Do you think using a long phrase is better than one word?
