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Kenneth Kwan CSP
Kenneth Kwan, CSP is a global change leadership keynote speaker, author of Small Steps to Big Changes, and one of only 40 Certified Speaking Professionals in Singapore. With deep expertise in solution-focused leadership and Asian organisational cultures, he has spoken to leaders across 40+ countries, helping organisations build high-performance cultures, navigate change with confidence, and achieve measurable results.
His clients include Singapore Airlines, Coca-Cola, DHL, AIA, Toyota, National University Health System (NUHS) and the Singapore Government.
Latest Articles
Break Down Silos: Proven Strategies to Foster Collaboration at Work
Published on 05/17/2024 under Communication /Voice, Culture, Leadership
“Your budget, not mine!” A senior leader snapped during a management meeting. This is the classic symptom of the dreaded silo mentality, a common plague in large organisations. Imagine a CFO of a sizeable European firm lamenting how, after merging his company, the once united problem-solving team became fragmented. Gone were the days of “our […]
What do you say to people who reply to you with “Don’t know”
Published on 03/28/2022 under Leadership
Have you ever gotten frustrated because the first answer to any question you ask others is “???’? ?????” What can you say to help others to answer your question? Without giving you a blank look? Most people will try to rephrase the same question differently. But here’s a different approach that could work. You can […]
Why some traditional appraisal systems are flawed?
Published on 11/12/2021 under Leadership
Most companies have some kind of yearly performance appraisal. Often, the staff’s direct supervisor will evaluate the performance of their staff over the entire year. Based on my conversations with many leaders, there are many who say that performance appraisals are quite difficult to manage. In fact, some leaders are also terrified in holding them […]
Is change is a logical process or an emotional process?
Published on 11/12/2021 under Leadership
I’ve worked with many leaders across many different countries and a lot of them feel that the change is a logical process and approach it in that way. They have conversations with team members: they talk about the future they want to achieve and describe how it looks. They talk about what’s better and different […]
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How to Keep Your Organisation Solutions-Focused: Kenneth Kwan at the Philippine HR Congress
My name is Kenneth Kwan and I'm the founder of Deep Impact. We are a company best known for helping people develop possibilities, what works and forward momentum. We have worked with individuals and teams from large global organisations and government agencies. We mainly focus on how to lead change and deliver results. Clients love working with us because we help them get what they want.
