MEET OUR PROFESSIONAL MEMBER
Avi Liran, CSP
You want Delightful Employee Experience (DEX) so you can keep and attract the best talent, have them totally engaged and empowered to deliver Delightful CX so they will become your raving fans. That will only happen if you have a delightful culture to support your employer brand and delightful leaders who walk the talk.
It took three months of sleepless nights to shrink a lifetime worth of experiences and five days’ leadership program into 18 minutes TEDx/IDEASx. Helping leaders and managers to lead with purpose, values, joy, and care to deliver delight,
When you are looking to inspire, thought-provoke, impact and entertain your audience, I’ll bring them on their feet, touch their hearts, and tickle their brains to create memorable moments.
With my original content-rich, interactive, and always delightful presentations, I create unforgetful moments and imparting useful tools. I plant seeds for positive culture transformation to uplift the delight quotient at your workplace.
On a mission to delight the world, one person, one workplace, one community at a time, I spoke and trained leadership team of more than 100 delighted top companies in 18 countries, including; Dell-EMC, Lenovo, Credit Suisse, Marriott, MBS, UOB bank & Turkish Airlines.
With my keynote talks and learning programs and consulting, I help business leaders, managers, and their people how to find and tweak their inner delight and lead with their values so they can be more creative and convert employees and customers into raving fans on a journey to a higher purpose.
Some of my articles about values were featured in Business Times and European Business Review.
My work combines rigorous modern research spiced with ancient wisdom, real-life examples and humor. I deliver complex models and concepts in a fun and simple way to learn, apply and virally infect others.
Book Avi Liran by calling +65 6887 5080 or email [email protected]
Websites: Speaking: www.aviliran.com Training: www.deliveringdelight.com & www.values.sg
The Benefits of Humble Leadership
Published on 02/01/2018 under Change Management, Culture, Humour, Innovation/Creativity, Leadership, Management, Motivation, Peak Performance, Personal Development,, Productivity, Strategy, Team Building
On 28th of January 2018, Ingvar Kamprad, the Swedish billionaire and founder of the Ikea furniture chain, passed away at the age of 91. He left more than the legacy of IKEA behind, he also left his values. What can we learn from the commonalities between Ingvar Kamprad, the legendary investor billionaire Warren Buffet and the […]
The Employee of The Month/Year is DEAD
Published on 11/28/2017 under Communication /Voice, Culture, Leadership, Management, Motivation, Peak Performance, Productivity, Team Building
In a recent study from Robert Half OfficeTeam published on Forbes, 66% of employees surveyed said they would “likely leave their job if they didn’t feel appreciated.” I just came back from a long trip from Bhutan to Bintan after visiting the Middle East where I had the pleasure of delivering keynote talks and training diversified groups […]
“Don’t just satisfy your customers, delight them.” ~ Warren Buffet
Published on 08/14/2016 under Branding, Customer Service
“Tomorrow morning, when you look in the mirror after you’ve gotten up, just write — put it in lipstick or whatever you want on the mirror — just put ‘delight my customer,'” then he clarified: “The phrase is not “satisfy my customer,”” … “Any business that has delighted customers has a salesforce out there. You don’t have to […]