Member / Khyati Kapai

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Mrs Khyati Kapai is the Founder and Principal Consultant of Yzer Solutions Pte Ltd.  She has been coaching, training and consulting since 2001.  She is based in Singapore and has taught in other parts of Asia, London and the US.  She was also invited to be an Adjunct Lecturer at Nanyang Technological University to teach Communication Management to business undergraduates. 

Before moving to the professional development industry, Khyati worked in Hong Kong as a Financial Analyst for Citigroup and as an Auditor for Deloitte & Touche.  She is a Certified Public Accountant (CPA) with ACCA-UK.     

Training Background

Khyati specialises in the training of Professional Communication Skills and Personal Development.    She has designed and delivered training programs for numerous topics including: Leadership Communication, Cross Cultural Communication, Multi-generational Communication and the Dynamics of Writing.  She is the only licensed trainer in Hong Kong offering the Happiness Advantage-Orange Frog workshop based on the work of Shawn Achor.  She has worked with clients across the region including Biosensors International, Ban Leong Technologies, Hewlett Packard, Mitsubishi Electric, and ST Kinetics. 

Khyati is a Thiagi Certified Facilitator underscoring her commitment to experiential-based learning.  She has designed a series of Yzer Strategy Cards on various topics including Leadership Strategies and Effective Dialogues, which are used as a training and learning resource. 

Khyati has an Advanced Certificate in Training and Assessment (ACTA) awarded by the Singapore Workforce Development Agency.  She also has a Post Graduate Certificate in Education from the University of London.  She is also a certified ESL (English as a Second Language) teacher and has published three books.   

Speaking Background

Khyati is also an avid public speaker giving motivational talks, conducting lunch & learn sessions and chairing public forums including participation in events such as the Public Sector Women in Leadership Summit, Startup & SME Academy (Dutch Embassy of Singapore) and the Get in the Ring Conference.  She has delivered numerous talks related to her professional background on topics such as Maximize Your Return on Interactions (ROI)TM, Values-in-Communication, Cultivating a Win-Win Mindset, Gaining Control of One’s Work and Assertive Writing.

She has conducted training in Public Speaking and Presentation Skills to government officials in Southeast Asia as part of the Singapore Ministry of Foreign Affairs’ Initiative for ASEAN Integration.  She has also designed and delivered a training program on Impromptu Speaking. 

Coaching Background

Khyati is a trained Results Coach, certified by the Neuroleadership Institute, USA.  The Results Coaching SystemTM, also known as brain-based coaching, is fully accredited by the International Coach Federation (ICF).  It defines coaching as ‘facilitating positive change by improving thinking’.  The Results model draws from the latest thinking in contemporary neuroscience, along with research from positive psychology, adult learning theory, systems theory and change theory. 

Khyati has coached mid-level and senior executives from numerous industries across the region.  Her portfolio of coachees include senior executives from Deloitte & Touche, Natixis Asia Pacific, Carrefour and Tat Wai. 

Khyati also incorporates profiling tools such as DiSC, EQ Competency and Harrison Assessments in her coaching practice.  

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