Planning and conducting a successful corporate conference is an enormous and important task. Huge sums of money are usually invested. Huge amounts of time, too!
Here are twelve quick tips that adopt customer service skills to help make your big event an even bigger success.
Hiring a professional speaker for a customer service seminar or other event can be an effective way to raise an issue, educate an audience or drive home a business message. Use these top ten ideas to get the most value from your investment in a speaker for a customer service seminar.
Watch this humourous video:
Common question: Can body language be concealed?
Although explicit body language is easier to conceal, facial emotional reflectors are much more involuntary and unconscious reactions.
Very often, salespeople are asked by their managers to get referrals after seeing
a customer. When a salesperson visits a customer and is able to generate 3 to 5
more leads, this would be a good way to sustain a list of potential clients for