The former CEO of Volvo once said in an interview with our APSS President, Fredrik Härén, that they liked to joke within the company that their official corporate language was "Bad English". Anyone who works in an international environment is familiar with this language.
“Human resources are like natural resources; they’re often buried deep. You have to go looking for them, they’re not just lying around on the surface. You have to create the circumstances where they show themselves.” – Sir Ken Robinson
Coaching conversations allow managers to crea
President Barack Obama is a great example of showing how to practically use the “Power of Three".
With the use of “Power of Three”, he has the amazing ability that allows the listener to see, feel and hear the passion and authenticity in what he does.
“…it’s more important to praise the people for the nine times they fail, than for the one time they succeed.” – Severin Schwan, Roche CEO
Inspiration can come from many or just a few and sometimes through just one person, thing or incident.
Virtually all presentations and conversations require us to explain. We may need to describe a process, justify an action or cost, or simply share an idea.
Do you ever feel challenged getting others to understand or care about something they haven’t experienced?
When you’re preparing for an important conversation, do you put as much thought into when and where it will take place as you do into what you’re going to say?
No matter how well you plan your words, if the time and place aren’t right, your conversation will not succeed.
We all know the price we pay when there are misunderstandings. We waste time, energy and resources. We may also damage morale, support, and even entire relationships.
Clarifying quickly, lightly and often is the key to preventing misunderstandings and assumptions.