Latest Articles


September Monthly Meeting and Masterclass

Published on 09/28/2022 under Uncategorized


“From Customer delight to satisfaction of latent desire”

Published on 09/11/2022 under Branding, Customer Service, Organisation Development

Customers are principal partners of an organisation (Suppliers company), these partners may be with you in permanent nature for long duration or for shorter term or only one time, how long the customer stays with you completely depends on your organisational intent and your approach towards product quality, cost, services and value additions to product […]


About Quiet Quitting, Lying Flat, Wheelbarrows and Sensors

Published on 09/04/2022 under Leadership, Management, Organisation Development, Peak Performance

A portion of this article was adapted from my 2nd book,¬†Engaging Millennials It started gaining popularity recently in the US, after a TikTok video went viral while it’s been noticed in China as well (for a while now) as the Bai Lan/Lying Flat phenomenon. It’s the new term at the workplace called ‘Quiet Quitting’, which […]


August Monthly Meeting and Masterclass

Published on 09/01/2022 under Uncategorized

August Monthly Meeting and Masterclass – 30th Aug 2022 at One Farrer Hotel, Singapore