| Area of Expertise: |
Speak like a Star:
Clearly, Correctly, Considerately & Confidently!
Communication & Interpersonal Skills Training |
| Company Name: |
Hansen Speech & Language Training |
| Bio: |
About Heather
Originally from the United States, Heather has lived, worked and studied in five countries and is now happy to call Singapore her sixth home. She speaks three languages and has extensive experience dealing with cross-cultural issues.
Heather's experience in English communication ranges from translation and copy-editing to audio book recordings. But her true passion is executive training and coaching, especially in the fields of language, linguistics and public presenting.
Heather's educational background includes two American bachelor degrees - one in International Studies: Language and Society, and one in the German Language. She has also taken coursework in Linguistics at the Master's level. Heather holds a CELTA (Certificate in English Language Teaching to Adults) from Cambridge. Most recently, Heather received a Graduate Diploma in Training & Development from the Singapore Human Resources Institute.
Heather has helped hundreds of professionals, ranging from warehouse operations staff to the CFO of a European bank, sharpen their English language skills and become more confident communicators. She has worked in-house with professionals at Singapore Airlines, Bayer-Schering Pharma, ING Bank, Standard Chartered, UBS, Citigroup and several other top companies in Singapore and Malaysia. Over 70 companies have trusted Heather to train their staff in her public seminars.
Heather is the author of the forthcoming book, Powerful People Skills, due out in September 2009 from Marshall Cavendish.
Heather's Keynotes
Speak Clearly!
How to pronounce words correctly and be understood every time
Speak Correctly!
Common English errors and how to fix them - for good
The Secret Habits of Effective Communicators
How to communicate confidently with just about anyone
Creative, Communicative Grammar Instruction for Teachers
A fresh and fun perspective on teaching English Grammar
Contact Heather to have a keynote customised specifically for your group and industry.
Heather's Training Programmes
Speak up Successfully (full or half day)
Make a positive impression with effective language and pronunciation
Sharpen your Interpersonal Skills (full day)
How to communicate your way to success with impressive interpersonal instincts
Get to Grips with English Grammar (full or half day)
A refreshing approach to improving your spoken and written English
Speak Clearly 8-week Intensive Coaching Programme
Make serious changes to the way you speak in just 8 weeks!
More programmes are on the way. Contact Heather to have a programme specially designed to address your company's needs.
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 "Although I'm not a member of Toastmasters, I support the organization any way I can. This was at a 1/2-day seminar I conducted for them in Jan 2008.")
 "With my favorite ladies, Tina Altieri, Shirley Taylor and Alison Lester at the Asian Summit for Secretaries and Admin Professionals 2008")
![](javascript:pgpopup('http://www.asiaspeakers.org/apss/images/comprofiler/plug_profilegallery/152/pg_1256159393.jpg','Sharpen your Interpersonal Skills','Becoming more self-aware about how we work with others.
One participant said, "I truly enjoyed the trainer\'s ability to keep the workshop alive and interesting. Good job."
') "Becoming more self-aware about how we work with others.
One participant said, \"I truly enjoyed the trainer's ability to keep the workshop alive and interesting. Good job.\"")
![](javascript:pgpopup('http://www.asiaspeakers.org/apss/images/comprofiler/plug_profilegallery/152/pg_928371295.jpg','Speak up Successfully','Learning the important difference between TAKE, BRING, SEND and FOLLOW. One participant said, "The knowledge of the trainer and the ability of the trainer to keep participants engaged is commendable. She has made the topic easy to digest and comprehend."
') "Learning the important difference between TAKE, BRING, SEND and FOLLOW. One participant said, \"The knowledge of the trainer and the ability of the trainer to keep participants engaged is commendable. She has made the topic easy to digest and comprehend.\"")
![](javascript:pgpopup('http://www.asiaspeakers.org/apss/images/comprofiler/plug_profilegallery/152/pg_9071280.jpg','Speak up Successfully','Taking the Tongue Twister Challenge to improve pronunciation. One participant said, "Heather was great in engaging us in all the conversations and activities."') "Taking the Tongue Twister Challenge to improve pronunciation. One participant said, \"Heather was great in engaging us in all the conversations and activities.\"")
